Gecko Art

Gecko Art

Gecko Art Online

 

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Privacy Policy

Effective Date: 15 January, 2023
Welcome to GeckoArt (https://www.geckoart.co.za), an online e-commerce store. We value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
  • Personal Information: When you place an order, submit a contact form, or sign up for our newsletter, we may collect your name, email address, phone number, and shipping address. Address details are used solely for order fulfillment and are not stored on our website.
  • Non-Personal Information: We collect data about your visit, such as your IP address, browser type, operating system, pages visited, and time spent on the site, via cookies stored on your device or through analytics tools.
  • Transactional Data: When you make a purchase, we collect order details (e.g., items purchased, shipping address) and payment information, which is processed securely by third-party payment providers and not stored on our servers.
2. How We Collect Information
  • Directly from You: Through checkout forms, contact forms, or newsletter signups.
  • Automatically: Via cookies stored on your device (e.g., for session management, cart functionality, or analytics) or server logs. Cookies are managed by your browser and are not stored on our website.
  • Third-Party Services: From plugins or services like WP Mail SMTP (for sending emails), payment processors (e.g., PayFast, Stripe), or analytics tools (e.g., Google Analytics).
3. How We Use Your Information
We use your information to:
  • Process and fulfill orders, including sending transactional emails (e.g., order confirmations, shipping notifications) via WP Mail SMTP using Google’s Gmail API.
  • Respond to inquiries submitted through contact forms.
  • Improve our website and personalize your shopping experience.
  • Analyze site performance using aggregated, anonymized data.
  • Comply with legal obligations under POPIA or other regulations.
4. How We Share Your Information
We do not sell or rent your personal information. We may share data with:
  • Service Providers: Third parties like Google (for email sending), payment processors (e.g., PayFast, Stripe), or shipping partners, under strict data protection agreements. These providers process address details for order fulfillment but do not store them on our site.
  • Legal Requirements: If required by law or to protect the rights, safety, or property of GeckoArt or others.
5. Cookies and Tracking
Our website uses cookies to enable essential functions (e.g., shopping cart, session management) and track site usage via tools like Google Analytics. Cookies are stored solely on your device and managed by your browser. You can control cookie settings through your browser or our cookie consent tool (if enabled). We do not store cookies on our servers.
6. Data Security
We use secure connections (e.g., SSL) and reputable third-party services to protect your data during transmission. Address details and payment information are processed by trusted payment and shipping providers and are not stored on our website. While we take reasonable precautions, no online system is 100% secure.
7. Your Rights
Under POPIA and other applicable laws, you may have the right to:
  • Access, correct, or request deletion of your personal information.
  • Opt out of marketing communications (e.g., newsletters).
  • Object to or restrict certain data processing.
    To exercise these rights, contact us at     info@geckoart.co.za (mailto:info@geckoart.co.za). Since we do not store address details on our site, requests related to such data may be redirected to our payment or shipping partners.
8. Third-Party Links
Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices. Please review their policies before providing personal information.
9. Email Communications
We use WP Mail SMTP with Google’s Gmail API to send transactional emails (e.g., order confirmations, contact form responses). Your email address and related data are processed securely through Google’s servers in compliance with their API policies.
10. Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
12. Contact Us
For questions about this Privacy Policy or our data practices, please contact:
Email: geckoartonline@gmail.com
Website: https://www.geckoart.co.za